- What products do Baby Store UK specialize in?
- Baby Store UK offers nursery furniture, pushchairs, strollers, travel systems, car seats, and more for babies and toddlers.
- Is there a warranty on your products?
- Most products come with a manufacturer's warranty, covering defects and issues. Specific warranty details vary by item.
- Can I cancel or modify my order?
- Orders can be modified or cancelled if not yet dispatched. Contact us promptly for assistance.
- How can I reach customer support?
- You can contact our support team via email info@babystoreuk.com or call us on 0330 043 4380.
- Can I track my order?
- Yes! Once dispatched, you’ll get a tracking link via email to monitor your delivery.
- Can I place an order over the phone?
- Yes, absolutely! Just visit our Contact Us page and leave your name and phone number in a message. One of our team members will reach out to assist you with your order as soon as possible.
- Can I pay in a different currency?
- Baby Store UK currently accepts payments in pounds sterling (GBP) only. However, we offer a range of convenient payment methods, including Apple Pay, Google Pay, PayPal, and Klarna, so you can choose the one that best suits you. Please ensure your payment method supports GBP to complete your purchase smoothly.
- Was my payment successful?
- If you didn't receive a confirmation email or weren't directed to an order confirmation screen, your payment may not have gone through. Please contact us if you need further assistance.
- Where do you deliver?
- We deliver throughout the United Kingdom. For certain locations, including the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands, and Northern Ireland, additional charges may apply.
- How long does it take for products to be dispatched?
- Most products are dispatched within 24 hours of order processing. However, dispatch times may vary based on supplier availability.
- How long does delivery take?
- Our standard delivery time is 2–4 working days. Once your order is dispatched, you’ll receive tracking information to follow its progress. Please note that some items, due to size and weight, may take up to 7 working days to arrive.
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